Five9 Blog

Gain new perspectives on AI, Five9, CX, and cloud technology here on our blog. With new contact center and call center blogs, we continually offer industry guides and tools for customer experience to provide new insights to your customer service team.

Five9 Celebrates Asian American & Pacific Islander Heritage Month

Five9

For the month of May, Five9’s employee resource group, APIDA, celebrated Asian American & Pacific Islander Heritage Month. Learn more about how Five9 celebrated and honored this month with our employees.

Alondra Mendoza Social Marketing Coordinator

Five9 CX Summit: Unleash the Power of People & Technology in Vegas!

Events

In today’s ever-evolving, consumer-driven world, expected customer service is no longer the way to go to keep customers loyal. Today it is about a personalized customer experience. Curious to learn more? Come to our CX Summit this August to learn more about solutions that bring joy to the customer experience and discover the secrets behind the power of people and technology. Learn how to craft exceptional interactions in an exciting, fun-filled environment!

Trisha Gouveia Senior Director, Integrated Marketing

A creative, passionate and highly accomplished leader credited with more than 25 years of industry experience combining leadership, event management and integrated marketing communications in the high technology sector.

Five9 CX Summit is Back! Hello Vegas!

Events

Are you ready to dive into the world of customer experience and discover the secrets to crafting exceptional interactions in an exciting, fun-filled environment? Then look no further and join us for Five9 CX Summit from August 15 to 17 in Las Vegas.

Trisha Gouveia Senior Director, Integrated Marketing

6 Reasons to Use a Five9 TAM

Five9

Have you ever wanted a team member that functions as part of your organization to provide support and expertise in the areas of Contact Center Operations, Five9 Software, and Technology? Here are six reasons why you might consider utilizing a Five9 TAM.

Jason Baruch VP, TAM

BT and Five9 Partnership: Delivering CX Experience into the Future

Five9

BT and Five9 expanded their partnership to offer enterprises an easy, reliable solution to move off premises and into the cloud.

Stacey Cole Sr. Director, Global Partner Marketing

5 Reasons We are Celebrating Five9 Day

Five9

For Five9 day, we are highlighting five reasons we are celebrating today.

Allison Wilson Director of Media and Analyst Relations

Leading media and analyst relations to drive awareness, perception and preference for the Five9 brand.

Take a Digital-First Approach to Customer Excellence

Customer/Digital Engagement

Join experts from Onecom, Five9 and Zendesk for a fireside chat on the evolution of digital channels such as AI, Automation, and Analytics, trends (such as ChatGPT) and their impact in 2023.

Five9 Guest