Deliver a More Human Experience by Automating Manual Agent Work
When customers have questions or need assistance, they expect easy access to answers and service. In many cases, automation is the ideal solution to meet their needs. With Five9 Intelligent Virtual Agent you can use the latest AI-based technology to easily understand what customers want and provide it quickly—without the use of a human agent.
Watch this video to learn how Five9 Intelligent Virtual Agent can automate common work that agents are doing today, including:
- Appointment scheduling
- Shipment notifications
- Customer surveys
- PCI compliant payment collection
- Password reset
- Location and hours
- Order lookup
- Outage notifications
