Five9 Support Options
Customer Support
The Customer Support team is staffed 24 hours a day, 365 days a year, and is dedicated to resolving all issues you may encounter with our Virtual Call Center solution.
There are three methods available for you to contact our Customer Support Team:
- Customer Support Portal: You can create, update, and view cases online and search our knowledgebase via the Customer Support Portal. To access the portal, simply log into your VCC application portal from the Customer Login Page and select "Customer Support".
- Email: You can email us at cases@five9.com. This will automatically create a case with your problem description.
- Telephone: For the fastest response, you can talk to our Five9 Customer Support Agents by calling (866) 553-1459 (International: (925) 218-2325).
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