Five9 continues to innovate with the ServiceNow team to enable both a better customer and employee experience. With the latest release, Five9 makes significant enhancements to its existing ServiceNow productized adapter, introducing Federated Routing, enabling presence sync across Five9 and ServiceNow. This integration leverages the ServiceNow Interactive Management System.
Five9 has advanced to the Platform Tier in ServiceNow's Build Partner Program this month. This achievement results from our unwavering dedication to meeting the three essential criteria: Competency, Capability, and Customer Success.