ccw excellence awards application

Calling All Contact Center Professionals: Submit For The Excellence Awards

Customer Contact Week is a series of global industry events where leading contact center professionals attend to learn how to meet customers’ expectations and manage call center workforce. The conference series hosts over 2,500 attendees and 900 companies.


At the Las Vegas CCW show in June, recognition will be given out to a full spectrum of call center functions for their superior thinking, creativity and execution. This year Five9 has the privilege to host the CCW Excellence Awards gala to honor the most innovative contact center solutions and individuals. There are a number of 2018 award categories including: Customer Contact Leader of the Year, End User Categories, and Vendor Categories. Below is the full list of categories:

Customer Contact Leader of the Year

End User Category

Best in Class Contact Center (Under 99 seats)

Best in Class Contact Center (100-199 Seats)

Best in Class Contact Center (200+ seats)

Best Training & Development Program

Best Contact Center Culture

Best in Class Omni Channel Experience

Vendor Category

Omni Channel Provider of the Year

CRM Provider of the Year

Outsourcing Provider of the Year

Workforce Optimization Provider of the Year

NextGen Innovation of the Year

Best Training & Development Program


For more details on each category, visit the CCW awards site here.

To submit, enter your information here.


Deadline to apply is March 16, 2018, best of luck!

We look forward to hosting The CCW Excellence Awards, and hope to see you in Las Vegas.

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