As this year is coming to a close, and 2018 right around the corner, it’s a great time to reflect on what we’ve seen in the press over the last 12 months. Looking back on and all the top articles for 2017, I found three themes this year: Trust, Technology, and Cloud.
Enjoy the read.
10. UC Insights 2018: Five9 Share Their Thoughts on the Cloud Comms Marketplace
9. Happy Customers Breed Business Success
8. What 'Modern Family' Can Teach Us About Customer Service
7. Your Customer Service Agent is on Vacaion, But That's Okay
6. The Preeminence of Contemporary Cloud Computing
5. A Look at How Tech IPO Class of 2014 is Performing Now
4. How Booker Helps Moms Have a Better Mother's Day
3. The 2017 CRM Service Leaders: Contact Center Infrastructure
2. CIOs Need to Focus on Customer Experience Now
1. The 100 Most Trustworthy Companies in America, 2017
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