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Explore Gamification from Five9

Five9 Gamification makes it easy to create engaging games for agents to help improve results and morale, wherever your agents work.

  • Simulate games before rolling them out to the team, ensuring the success of your gamification strategy.
  • Build games for long-term team goals and enable agents to initiate challenges between peer groups to boost short-term performance.
  • Provide agents with access to daily Five9 Gamification performance metrics and games with full integration with Five9 Performance Dashboard.

Boost agent engagement and performance from anywhere.

Build a culture of high performance and healthy competition with games and challenges for agents.

Five9 Gamification helps boost agent morale and drive high performance, wherever your agents work. Five9 Gamification has everything you need to successfully implement and maintain your gamification strategy.

Agents can see how their performance contributes to their individual and team goals. And they can earn prizes in the Marketplace and personalize their avatars. Rewards help your agents stay engaged and productive whether they’re in an office or working remotely.

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Leading Brands Choose Five9

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Build Trust with Your Customers

“Whether calm seas or the middle of a storm, Five9 delivers.”

Teddy Liaw
NexRep

Pay Only for What You Need

  • Pricing is based on the number of seats, usage, and features. If you only need 3 seats, you only pay for 3 seats. Changing that number is easy.

 

No Long-Term Contracts

  • Choose a month-to-month or annual plan. It's your choice. There are no long-term contracts to limit your flexibility.

No Infrastructure Costs

  • All you need is a computer, Internet, and a headset. Five9 is in the cloud, so there are no big up-front costs. No servers. No technicians. No maintenance.

No Surprises

  • Pricing is simple. The basic product includes a generous set of features and popular bundled plans with unlimited talk-time and monthly per-agent fees. Unbundled pricing is available.

Features that will bring your call
center service to the next level.

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Smart Dialer

Screen pops show agents who they are talking to and give them the prospect history. Agents can greet a prospect by name and dive right into the call without wasting time on preliminaries.

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Integrated Agent Desktop

On-Screen Caller Info

Screen pops show agents who they are talking to and give them the prospect history. Agents can greet a prospect by name and dive right into the call without wasting time on preliminaries.

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Intelligent Routing

Intelligent Routing

The Five9 software routes calls to the right agent. Customers can be routed based on IVR selections, customer history, agent availability, and more. Routing can be changed at a click.

What people are saying about our Contact Center Software...

The NexRep contact center is different from other contact centers in that a hundred percent of our agents are virtualized at home and we're able to route contacts – whether it be voice, emails, chats, SMS, or even social media – through the cloud directly to the homes of our agents.

Teddy Liaw

CEO, NexRep