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Jonathan Rosenberg

GenAI

Contextual Data: The New Gold in the Era of Generative AI

Generative AI requires contextual data to perform its tasks effectively. Five9 has introduced GenAI Studio, a platform designed for building generative AI-powered contact centers, reflecting the evolving nature of data needs in AI applications.
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Jonathan Rosenberg Chief Technology Officer

Jonathan Rosenberg is the Chief Technology Officer and head of AI at Five9. Jonathan has dedicated his career to transforming the telecommunications industry and joins Five9 from Cisco where he was CTO for the Collaboration Technology Group (CTG). Jonathan is also well known for his authorship of the SIP protocol, which is the foundation for modern IP-based telecommunications. Prior to Cisco, Rosenberg was the Chief Technology Strategist at Skype, where he guided the company’s technology strategy.

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