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Julian Tiongson

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Five9 Is Certified for the ServiceNow Australia Release

Upgrade with Confidence: Five9 Is Certified for the ServiceNow Australia Release

Delivering exceptional customer experiences (CX) isn’t just about having the right tools; it’s about ensuring those tools work together seamlessly. Agents need a unified, intelligent workspace that empowers them to resolve issues quickly, efficiently and empathetically. That’s why our strategic partnership with ServiceNow has always been centered on removing operational friction and bridging the gap between your contact center and your core system of record. 

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Five9 Is Certified for the ServiceNow Australia Release

Upgrade with Confidence: Five9 Is Certified for the ServiceNow Australia Release

Delivering exceptional customer experiences (CX) isn’t just about having the right tools; it’s about ensuring those tools work together seamlessly. Agents need a unified, intelligent workspace that empowers them to resolve issues quickly, efficiently and empathetically. That’s why Five9 and ServiceNow have built this partnership around a shared commitment of removing operational friction and bridging the gap between your contact center and your core system of record. 

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Five9 Fusion for Salesforce

Your AI, Your Choice: Five9 Fusion for Salesforce

The contact center AI landscape is evolving fast and so are the expectations of the enterprises navigating it. As AI becomes central to how service organizations operate, one question keeps coming up: who decides which AI powers your agents? For too long, the answer has been dictated by the platforms themselves. Organizations running Five9 with Salesforce deserve better.

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Five9 Fusion for Salesforce

Five9 AI Agent Assist: Use Cases Within Fusion for Salesforce

In our last post, we shared Five9 Fusion for Salesforce and the choice it gives joint customers to deploy Five9 AI Agent Assist or activate Einstein for Service via Five9 TranscriptStream.

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Salesforce and Five9 logo lockup

Five9 Fusion for Salesforce: Smarter CX Ahead of Dreamforce 2026

Explore Five9 Fusion for Salesforce, built on a 15-year partnership that unifies AI voice and CRM data, see it live at our Dreamforce 2026 booth.
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Salesforce and Five9 logos on a white background.

Inside Five9: Voice, AI Agents & Agent Assist Ahead of Dreamforce 2026

See how Five9 Voice AI Agents and Five9 AI Agent Assist deliver smarter, more human customer experiences ahead of Dreamforce 2026. See it live at our booth.

Call 1-800-553-8159 to learn more about Five9