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Aragon Research Names Five9 a Leader

The Aragon Research Globe™ for the Intelligent Contact Center, 2022 report identifies the key trends and capabilities driving contact centers. The report highlights Five9's leadership in areas including:

  • Continued focus on AI
  • UC and CRM integrations
  • Omnichannel features
  • White glove implementation service

Five9 offers its own white-glove implementation service that continues to help it win new customers and retain existing ones.”

-Jim Lundy, Founder and CEO, Aragon Research

Get the 2022 Aragon Report