Aragon Research Names Five9 a Leader
The Aragon Research Globe™ for the Intelligent Contact Center, 2022 report identifies the key trends and capabilities driving contact centers. The report highlights Five9's leadership in areas including:
- Continued focus on AI
- UC and CRM integrations
- Omnichannel features
- White glove implementation service
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Five9 offers its own white-glove implementation service that continues to help it win new customers and retain existing ones.”
-Jim Lundy, Founder and CEO, Aragon Research