CX Day is the perfect time to announce the finalists for the 2025 Five9 New Era of CX Awards. I can’t think of a better moment to celebrate the incredible leaders and teams shaping the future of customer and employee experience — leaders who are transforming service, empowering employees, and proving that when AI and human ingenuity come together, extraordinary things happen. From healthcare and financial services to retail and beyond, this year’s finalists are setting new standards for connection and growth.
