Managing Director – Sales and Service, Accenture Song, Europe
SVP Global Partner Organization, Five9
Accenture research shows that 95% of both B2C and B2B executives say they believe their customers are changing faster than they can change their businesses. In order to effectively respond to the ever-changing needs and priorities of their customers, businesses today must adopt a broader perspective that encompasses a holistic understanding of customers' lives. This broader view enables businesses to adapt and cater to customers' evolving demands more effectively.
During this webinar we will explore the partnership between Five9 and Accenture in the Accenture SONG ecosystem and how this collaboration enables and expedites customers' digital transformation. By leveraging AI and insights, Accenture and Five9 deliver a differentiated and enhanced customer experience, creating a competitive advantage for enterprises in their respective industries.
Join this webinar to learn:
- How to provide a frictionless customer and agent experiences
- The role of digital ecosystem partners in re-imagining businesses
- How joint customers use Five9 and Accenture SONG to drive digital transformation