Leave on premises systems behind and say goodbye to difficult upgrades, rigid functionality, complex integrations, expensive maintenance, and multiple vendors.
Moving to the cloud enables you to provide more human customer service experiences. Empower your agents with the right tools to be more connected, more empathic, and more available to focus on your customers during every interaction.
Cloud has all the rich functionality of legacy on premises systems but with even more benefits, including scalability, business agility, flexibility, reliability, and hands-off maintenance.
Move to the cloud to deliver the superior service and support your customers expect. An intelligent cloud contact center helps you provide more human experiences across every aspect of the customer journey.
Only pay for what you use and scale up or down very quickly.Regent University Case Study
Free up agents to focus on the customer and deliver a more human experience.Under Armour Video
of organizations "see the opportunity in evolving their CX transformation strategies to really stand out from competitors."
— Dimension Data
CCaaS will be the preferred adoption model in 50% of contact centers with more than 750 agents.
of survey respondents were "very or somewhat interested in moving to cloud for contact center infrastructure at their next upgrade."
Make the move to a cloud contact center to improve operations and provide great customer experiences.Download White Paper
Move to the cloud to provide the security, scalability, and seamless omnichannel experiences customers want.Download White Paper
Learn the questions to ask before migrating to the cloud and the risks of not making the move soon.Download White Paper
Our Liftoff for Avaya program enables users to simplify and streamline their migration to the cloud.Download Data Sheet
Our Liftoff for Cisco program enables users to simplify and streamline their migration to the cloud.Download Data Sheet
Our Liftoff for Genesys program enables users to simplify and streamline their migration to the cloud.Download Data Sheet
Years of Cloud Contact Center Experience
Call Minutes Recorded Annually