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Elevate Your CX

to the Cloud

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Move to the Cloud to Meet Your Customers’
Expectations and Provide More Human Experiences

Escape On-Prem to Make CX Work for Real Life

Say goodbye to difficult upgrades, rigid functionality, complex integrations, expensive maintenance, and multiple vendors. Move your contact center to the cloud to provide more human customer service experiences.

Empower agents with the right tools so they can be more connected, empathic, and available to focus on your customers during every interaction. Meanwhile, gain the flexibility and scalability to meet customer needs without complex upgrades and hidden costs.

Why Migrate

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Discover the Economic Benefits of Five9

Five9 commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study, which uncovered a 213% potential ROI from deploying Five9.

Aggregating interview responses from Five9 customers, Forrester created a composite organization to identify the benefits of deploying Five9. The organization, servicing 15 million calls per year, would achieve benefits including:

  • $3.6 million baseline cost savings from retiring the on-prem environment
  • $15.8 million savings from call containment via the intelligent virtual agent system
  • $3.4 million in avoided downtime from greater system reliability

Get the full story in the complete report.

Download TEI Study

Streamline Migration from Legacy CX to the Cloud   

Most legacy CX platforms are decades old, complex, and need to remove unused configurations before migration to the cloud. Accomplish this process with the help of Five9. Take advantage of pre-migration planning, design optimization, and migration acceleration. Five9 Razor can help you identify gaps in your legacy business processes and pinpoint areas for improvement. 

Download Data Sheet

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Why Enterprises Choose Five9

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Migrate Easily

Implement a cloud solution in 90 days.

Nutrisystem Case Study

Lower TCO

Increase ROI and dramatically reduce contact center costs.

BISSELL Case Study

Simplify Scaling

Pay only for what you use; seamlessly scale up or down.

NexRep Video

Improve NPS and CSAT

Free agents to focus on customers and deliver a more human experience.

Southern New Hampshire University Video

Enable a Remote Workforce

Empower 100% of agents to work from anywhere.

Lake County Health Case Study

Easy to Use

Easily integrate with other systems to provide exceptional experiences for both agents and customers.

Regent University Video

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Migrating From Another Platform?

Avaya

Five9 Cloud is Ready for Your Avaya Contact Center

Make the move to a cloud contact center to improve operations and provide great customer experiences.

Cisco

Five9 Cloud is Ready for Your Cisco Contact Center

Move to the cloud to provide the security, scalability, and seamless omnichannel experiences customers want.

Genesys

Five9 Is Ready for Your Genesys PureConnect Contact Center

Learn the questions to ask before migrating to the cloud and the risks of not making the move soon.

Avaya

Five9 Liftoff for Avaya Users

Our Liftoff for Avaya program enables users to simplify and streamline their migration to the cloud.

Genesys

Five9 Liftoff for Genesys Users

Our Liftoff for Genesys program enables users to simplify and streamline their migration to the cloud.

Cisco

Five9 Liftoff for Cisco Users

Our Liftoff for Cisco program enables users to simplify and streamline their migration to the cloud.

Leading Companies Trust Five9 Cloud Solutions
 

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Creating Powerful Customer Connections Since 2001

20+

Years of Cloud Contact Center Experience

2,500+

Customers Worldwide

7+ Billion

Call Minutes Recorded Annually
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