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CRM Overview: The Five9 Intelligent Contact Center Integrates with CRM

Five9_DS_A4_CRM_GERMAN

Most of today’s contact centers are using Customer Relationship Management (CRM) solutions to capture customer information, tickets – which is great. But, contact center technologies and CRM solutions are deployed in siloes and do not have a way to work with each other to provide a seamless customer experience. 

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Datasheet: Five9 CRM Overview