Five9 Blog

Thomas John is Vice President of Channels for Five9 with a proven 23 year track record in Telephony and IT, especially focused on Enterprise Cloud Contact centre, Web & Mobile Unified Communications, Agent and Customer Experience as well as Journey Analytics to measure their effectiveness. Focused on the EMEA geography, Thomas has developed the Five9 partner ecosystem into a balanced, powerful and successful route to market.

Intern for the Five9 Corporate Communications and Brand team, supporting media relations, thought leadership, and corporate blog programs. 

Leading media and analyst relations to drive awareness, perception and preference for the Five9 brand. 

Five9 is a leading provider of cloud contact center software for the digital enterprise, bringing the power of cloud innovation to customers and facilitating more than three billion customer interactions annually.

Five9 is a leading provider of cloud contact center software for the digital enterprise, bringing the power of cloud innovation to customers and facilitating more than three billion customer interactions annually.

Julian Tiongson specializes in product marketing with emphasis on product messaging, positioning, and go-to market initiatives. He is a well-rounded marketer starting his early career from wide range of social media marketing, email marketing, content marketing, and has since transitioned into product marketing in the later stages. This has brought a unique position to his product marketing style with deeper understanding of the full customer life cycle.