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Collaborative Intelligence Enhances Customer Experience

Jeff Wartgow, VP, Product Management at Oracle, discusses his recent appearance at CX Summit EMEA.

Factors Influencing Strong CX Spending in 2023

When we’re looking to define and validate our strategies, we turn to industry analysts to provide us with a holistic picture of what they see in the market. In her look forward into 2023, Robin Gareiss, CEO and Principal Analyst at Metrigy, evaluates the factors influencing future spending in the contact center. Despite the challenging economy, Gareiss finds customer experience is still a priority.
Invoca and Five9

Five9 and Invoca: Elevating Customer Experience Through Memorable Moments

Invoca’s integration with Five9 stitches together online and offline customer experiences in one platform. With Real-time data, contact call centers can work efficiently seeing any areas for improvement to maintain a happy customer journey.
two people working at desk on laptops

Revolutionizing Customer Service: Zendesk and Five9 

Five9 and Zendesk are intent on transforming customer service and providing value to their customers.

Take a Digital-First Approach to Customer Excellence

Join experts from Onecom, Five9 and Zendesk for a fireside chat on the evolution of digital channels such as AI, Automation, and Analytics, trends (such as ChatGPT) and their impact in 2023.
CX Summit Event

Partners Experience the Five9 Difference at CX Summit

Five9 partner Mark Jordan from Babble shares why CX Summit is worth the trip from the UK and why he keeps coming back.

Enhancing Customer Experiences: Wavenet’s Growing Partnership with Five9

One of the key benefits of the Five9 and Wavenet partnership is the ability to deliver personalized customer experiences at scale.

Call 1-800-553-8159 to learn more about Five9