The Five9 Outbound Contact Center is the cloud computing platform for sales and marketing automation and lead management, so your agents and inside sales organizations can focus on one goal—increasing revenue.
The speed of business in today's marketplace is continuously increasing. If you’re not in the forefront of a sales opportunity, chances are your competitor is.
Seize hot opportunities immediately with the Web Callback feature of the Five9 Outbound Contact Center.
Web Callback integrates your company’s online presence with your outbound call center to generate an immediate, automated callback for online inquiries. And, with the automated agent scripting capabilities, your agents will always be on-script with a consistent conversation geared towards lead qualification and a winning sales pitch.
Call your top leads within seconds of arrival, schedule the automatic import of lead lists, reach more prospects with Local Caller ID, and help ensure regulatory compliance.
Use list priorities and ratios so your agents can focus on their most qualified leads.
Automate when agents call back sales opportunities using the Disposition Timer and Redial feature.
Leverage Workflow Rules with time-of-day triggers to manage the time agents spend on campaigns—particularly ones further along in the sales conversion funnel.