Events can be overwhelming if you're not prepared with a plan, including insights you hope to gain and sessions to see. We can help you prioritize your schedule with these Five9 activities, to better maximize your time at Enterprise Connect.
In case you missed it, last week Sheila McGee-Smith presented at the Five9 2017 Sales Kickoff and then I sat down with her to discuss more contact center trends.
Teladoc was faced with a specific challenge: Implement a new contact center solution in only 45 days, while entering the busy season in the healthcare industry.
It was imperative for TEMPOE to find a new contact center solution, not only for its outbound dialing challenge, but also to address the agent productivity, call handling and IVR complications they faced. Thanks to Five9, they were able to accomplish their original objectives and more.