Five9 Blogs

Gain new perspectives on AI, Five9, and cloud technology here on our blog. With new contact and call center blogs, we continually offer industry guides and tools for customer experience to provide new insights to your team.

GDPR Through a Vendor Lens

Cloud

As you can imagine, data security is key for us. Being GDPR compliance gives businesses a unique advantage. At Five9, we have our own team that is concentrating on security, compliance and other rules and regulations.

Sabine Winterkamp Vice President of International Marketing

The One Where Everyone Has a Great Customer Experience

Customer/Digital Engagement

Modern day Friends going through modern customer experiences, whether it’s email, phone, chat, social media, is a series I’d binge watch over and over again.

Five9

Five9 is a leading provider of cloud contact center software for the digital enterprise, bringing the power of cloud innovation to customers and facilitating more than three billion customer interactions annually.

A Day in the Life: Meet Tyler

Five9

Meet Tyler! After the day brought him many surprises, the brands and companies he relies on to be there for him ensured his sick day was still a productive day.

Mady Engelhart Corporate Marketing Intern

A Day in the Life: Meet Sophia

Five9

Meet Sophia! Just as she relies on these companies in her daily routine, these enterprises rely on Five9 every day to provide superior customer experiences to consumers.

Mady Engelhart Corporate Marketing Intern

Welcome Five9 Summer Interns: Class of 2018

Five9

Introducing Five9’s 2018 Summer Interns! Meet the eight young men and women who will be spending the next 10 weeks at the Five9 headquarters in sunny, San Ramon, California.

Mady Engelhart Corporate Marketing Intern

Challenges and Opportunities of the Ever Changing Customer Interactions

Customer interactions have drastically changed in the last couple of years. Today you see more interaction channels, more convenience, more devices - most can relate to always-on.

Sabine Winterkamp Vice President of International Marketing

[Webinar] 5 Stepping Stones to Practical AI in the Contact Center

AI and Automation

I will join Sheila McGee Smith, renowned contact center industry analyst, for a lively discussion about how you can prepare your organization to take the next step toward implementing practical, business outcome-driven AI capabilities in your contact center.

Scott Kolman Senior Vice President, Corporate and Product Marketing

Scott Kolman is the Senior Vice President, Corporate and Product Marketing at Five9 with responsibility for the overall positioning and promotion of the Five9 product portfolio. Scott has an extensive background in technology marketing and is a recognized professional with expertise in the contact center, cloud and customer experience industry. Prior to joining Five9, Scott held marketing leadership positions at Genesys, Synchronoss Technologies, SpeechCycle, Amdocs, Lucent Technologies and Octel Communications.

Five9 Blogs

GDPR Through a Vendor Lens

The One Where Everyone Has a Great Customer Experience

A Day in the Life: Meet Tyler

A Day in the Life: Meet Sophia

Welcome Five9 Summer Interns: Class of 2018

Challenges and Opportunities of the Ever Changing Customer Interactions

[Webinar] 5 Stepping Stones to Practical AI in the Contact Center

Call 1-800-553-8159 to learn more about Five9