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Make CX Your New Competitive Advantage

The New CX empowers brands to deliver AI-driven, hyper-personalized, seamless experiences at every stage of the customer journey—strengthening relationships, boosting satisfaction, and driving real business results. 

AI Innovation

Artificial Intelligence with less hype and more Actual Intelligence.

Genius AI at Work
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Intelligent CX Platform

Advanced orchestration across the entire customer journey. 

See Intelligent CX
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Trusted Expertise & Partnership

Deep CX and AI expertise to design and guide your transformation.​

Partner with Five9
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Trusted and used by 3,000+ global customers

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Backed by Customer Wins and Analyst Research

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Customer Success Book 2024

At Five9, our focus revolves around bringing Joy to CX.

This e-book features real stories and quotes from our customers, highlighting the challenges they have overcome and how Five9 has helped them achieve their business objectives.

Get Customer Success Book
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IDC MarketScape 2024 Vendor Assessment

Five9 Named a Leader in 2024 IDC MarketScape

The IDC MarketScape assesses CCaaS vendors based on both quantitative and qualitative factors. Read how Five9 is a leader in the CX Market.
Get IDC MarketScape Excerpt

The Future of CX: Smarter, Faster, More Human

Your contact center and customer experience reimagined—powered by AI, driven by people, and built to deliver The New CX.

Deliver what customers expect—connected, proactive and personal experiences. Turn every interaction into a loyalty-building moment.

How Five9 Helps You Deliver Joy
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Create effortless, personal CX with Five9 Genius AI. Anticipate needs, empower agents, and build trust that drives lasting connections.

Meet Genius AI
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Power your CX with a scalable, secure platform. With 99.999% uptime, open APIs, and easy integration, Five9 fuels growth and innovation.

Explore Scalable Solutions

You’re not just buying tech—you’re gaining a partner with a dedicated team focused on innovation and delivering results that matter.

Discover the Five9 Difference
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The Future of CX: Smarter, Faster, More Human

Your contact center and customer experience reimagined—powered by AI, driven by people, and built to deliver The New CX.

Human-Centred AI

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Deliver what customers expect—connected, proactive and personal experiences. Turn every interaction into a loyalty-building moment.

How Five9 Helps You Deliver Joy

AI-Elevated CX

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Create effortless, personal CX with Five9 Genius AI. Anticipate needs, empower agents, and build trust that drives lasting connections.

Meet Genius AI

Intelligent CX Platform

Power your CX with a scalable, secure platform. With 99.999% uptime, open APIs, and easy integration, Five9 fuels growth and innovation.

Explore Scalable Solutions

Trusted Partner

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You’re not just buying tech—you’re gaining a partner with a dedicated team focused on innovation and delivering results that matter.

Discover the Five9 Difference

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