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Contact Center News

Find more than just contact and call center news, with press releases, notes, and more contact center feature updates from Five9, the leader in the cloud contact center software industry.

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Independent Study Finds Enterprises Can Realize A 213% Return on Investment when deploying Five9 Intelligent Cloud Contact Center

August 23, 2022

Die internationale Studie von Five9 hat ergeben, dass 9 von 10 Contact Center sich verstärkt auf die Erfahrung ihrer Mitarbeiter konzentrieren

August 22, 2022

Five9 International Study Finds 9 out of 10 Contact Centers Have Increased Focus on Agent and Employee Experience

August 11, 2022

Five9 Announces the Winners of its Second Annual Reimagine CX Awards

August 10, 2022

Five9 is named one of the Best Workplaces in the Bay Area™ in 2022 by Great Place to Work® and Fortune Magazine

June 15, 2022

Five9 Honored with the 2016 Frost & Sullivan Competitive Strategy, Innovation, and Leadership Award

June 1, 2022

Five9 Intelligent Virtual Agent Named a Leader in the 2022 Opus Research Decision Makers’ Guide to Enterprise Intelligent Assistants

June 1, 2022

Five9 Extends EMEA Footprint with the Expansion of Data Centers in Frankfurt and Amsterdam

May 11, 2022

Five9 and Deloitte Canada Team up to Deliver Cloud-Based Contact Center Solutions to the Canadian Market

April 21, 2022

Five9 Recognized as a Certified Transparent Company™

April 6, 2022

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