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Customer Service Blogs - Contact Centre Best Practices

Five9 Blogs

Gain new perspectives on AI, CX, and cloud technology here on our blog. With new contact centre blogs and best practices, Five9 continually offers industry guides and tools for customer experience to provide new insights to your customer service team.

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woman on phone

Five9 Launches Five9 Genius Delivering Practical AI for the Contact Center

Five9 Genius delivers practical AI for the contact center to create easier, smarter and personalized customer experiences.
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Mother’s Day image

Mom as a Service - Happy Mother’s Day

As Mother’s Day approaches, I think how fortunate we are to be alive in a time when professional women have more flexibility to achieve work-life integration.
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Five9 Day Celebration

Happy Five9 Day – Personalized Experiences, Cloud Innovation, Trusted Partner and Integration!

On May 9th Five9 celebrates our outstanding company culture. We also celebrate our wonderful customers.
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Five9 values - Customer Focus, Integrity, Respect, Excellence, Innovation, Team Work

Five9 Culture

I feel inspired when I see our values carried out each day by our employees in their actions, how they speak, and in what they accomplish.
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Digital Consumer

[Webinar] Discover the Secrets of Today’s Digital Consumer

In the age of digital transformation, providing exceptional customer service has never been more important.
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Times Square, New York City, with yellow cabs driving by

[Event] Salesforce Executive Breakfast Panel

We are excited to travel to New York for the Salesforce World Tour on April 26 where we have the privilege to hold an executive panel with Salesforce to kick off the day.
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A phone with headphones plugged in. The screen displays the Five9 logo

Five9 Providing Services to Customers Which Enable GDPR Compliance

Five9’s technology platform processes the data of EU residents so Five9 is preparing to support the GDPR regulatory compliance requirements.

Call 1-800-553-8159 to learn more about Five9