Five9 Recognized a Leader in the 2024 Gartner® Magic Quadrant™ for the 7th Time

Contact Center News

Find more than just contact center news, with press releases, notes, and more contact center feature updates from Five9, the leader in the cloud contact center software industry.

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Five9 Recognized on 2nd Annual CRN AI 100 List 

April 7, 2025

Five9 AI Agents Honored as a Winner in the 2025 Artificial Intelligence Excellence Awards

March 24, 2025

Five9 Introduces Spotlight for AI Insights and Expands Reporting & Analytics Suite

March 14, 2025

New Five9 Research Reveals Balancing AI with Human Connection is Key to Winning Customer Experience

March 12, 2025

Five9 Now Available Globally on Google Cloud Marketplace

February 18, 2025

Five9 Honors Outstanding Partner Performance with Global Partner Awards

February 4, 2025

Five9 Announces its New Era of CX Awards Winners

January 22, 2025

Five9 Wins 2024 Aragon Research Innovation Award for AI Contact Centers

December 11, 2024

Five9 Launches Industry’s First Pre-Built Bi-Directional Presence Feature for Microsoft Teams

December 10, 2024

Five9 Named to Computerworld’s 2025 List of Best Places to Work in IT

December 10, 2024

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