Are you looking to grow business with net-new customers while up-selling to existing customers? Do you need to find good leads, improve contact ratios, and close business? Stop wasting time on manual dialing and managing leads. Five9 Outbound Contact Center automates lead and campaign management, so you can create an automated marketing and sales funnel that achieves your outbound goals.
Boost productivity by automatically calling multiple contacts based on estimated agent availability, filtering out no-party contacts
Continuously dials at a call-to-agent ratio that determines how many calls to place as reps become available
Ensure a positive customer experience by silently monitoring agent conversations with contacts, whisper coaching, and barging in when needed
An outbound call center is a group of call center agents that help businesses connect with consumers by proactively reaching out. Outbound call centers are typically used when a sales team is prospecting for new customers. Autodialer and predictive dialing technologies are often used to help maximize agent productivity by increasing the amount of connections an agent can make in a given time period.