Avaya Cloud Migration Planning
Transform Your CX by Moving to the Five9 Intelligent CX Platform
Leaving a former call center leader for Five9 is simple. Join hundreds of former Avaya customers embracing their futures. Adopt reliable capabilities and optimize your contact center by taking what works and adding what’s needed.
How Avaya Users Will Benefit from Moving to Five9
When you move to the cloud, Five9 streamlines migration processes by leveraging your existing Avaya infrastructure. This provides tangible value, whether you’re moving an entire contact center operation or a select set of capabilities such as outbound, self-service, or a help desk.
Upgrade from Avaya Without the Risk
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Your Clear Path Forward
Replicate Avaya user profiles and workflows with automation—no disruption, just momentum.
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AI That’s Built In—And Built For You
From live agent coaching to virtual assistants, Five9 makes AI customer service real and scalable.
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Real Partnership, No Prerequisites
Whether you're replacing an Avaya IP Office or Avaya Aura system, we support you—no matter your seat count.
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Built for What’s Next
Get omnichannel engagement, CRM integrations, and contact center analytics that actually work.
Legacy platforms can’t deliver real AI. See how Genius AI helps you serve faster and smarter.
Everything We Do Begins and Ends with Our Customers
At Five9, we are passionate about enabling our customers to provide exceptional customer experiences, and we are committed to helping them succeed. Read about how we transformed our customers’ CX.
Five9 is the only one that gives you a 100% comprehensive, integrated solution.
— Dave Benadoff, VP, Apex America
Leaders Trust Five9 Cloud Solutions
The Longer You Wait, the Further You Fall Behind
No AI. No answers. No support.
You weren’t built to maintain the past.
You were made to lead the future.
