Five9 Blogs

Gain new perspectives on AI, Five9, CX, and cloud technology here on our blog. With new contact center and call center blogs, we continually offer industry guides and tools for customer experience to provide new insights to your customer service team.

Empower Agents through AI-Enabled Summaries using Five9 WFA

AI and Automation

Discover Five9's best-of-breed AI tools that go beyond a summary of individual interactions by providing an aggregate of summaries of all interactions or specific sets of interactions based on different criteria.

Vasu Ramanujaiaha Dir. Product Management

2023 Five9 Summer Intern Spotlight Series: Allyson Wu

Five9

Welcome Allyson Wu, 1 of 14 interns joining Five9 this summer! Read how her experience with Five9 has supported her career journey!

Jayla Curtis Project Coordinator Intern

Supporting the Creative Marketing team with managing projects and creative requests.

2023 Five9 Summer Intern Spotlight Series: Jessica Cusi

Five9

Five9 is excited to introduce one of our 2023 summer interns, Jessica Cusi! She shares how her experience has helped prepare her for her future career.

Jayla Curtis Project Coordinator Intern

Supporting the Creative Marketing team with managing projects and creative requests.

2023 Five9 Summer Intern Spotlight Series: Jordan Curtis

Five9

Five9 is excited to welcome one of our 2023 summer interns, Jordan Curtis! Read more about his experience thus far!

Jayla Curtis Project Coordinator Intern

Supporting the Creative Marketing team with managing projects and creative requests.

Five9 CX Summit Rockstar Celebration Connects CX Community

Events

Unleash your inner rockstar and jam to the incredible talents of our very own Five9 Rockstars at CX Summit 2023.

Trisha Gouveia Senior Director, Integrated Marketing

A creative, passionate and highly accomplished leader credited with more than 25 years of industry experience combining leadership, event management and integrated marketing communications in the high technology sector.

Exponential-e and Five9: Partnering to Bring Joy to CX

Five9

Exponential-e and Five announce new partnership.

Mark Plant Sr Partner Marketing Mgr

Mark Plant is the Senior Five9 Partner Marketing Manager for the EMEA Region.

Congratulations to Jessica Shea: CRN Women of the Channel 2023

Five9

Meet Jess Shea, our rock star and Partner Marketing Manager at Five9. Let’s celebrate her by getting to know a little more about her.

Jake Butterbaugh Five9 Vice President, Global Channel Sales