Five9 Inbound Voice

Customers expect an exceptional experience when they contact your business, which includes having their issue resolved quickly. Five9 Inbound Voice enables you to provide customers with a more human experience and reach the right outcome faster and more effectively.

Read this data sheet to learn:

• How you can determine customer intent and intelligently route customers to the right resource anywhere in the world to help them continue their journey
• How integrations make it easy to pull relevant data from your existing CRM so that agents have all the data they need to help customers
• Features like live monitoring that ensure a high-quality customer experience