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Upcoming Five9 Webinars
May 26: Ask the Experts: How Five9 Becomes Part of Your Extended Family
Join this Ask the Experts webinar as VP of Technical Account Management, Jason Baruch, shares how Five9 provides exceptional, white-glove service to its customers by:
- Partnering with customers to optimize the Five9 contact center software solution and maximize return on investment
- Continually seeking opportunities to increase customer satisfaction and deepen client relationships
- Playing a key role on projects and advising C-level clients and hands-on administrators on how to implement industry best practices
June 9: Demo Webinar: Elevate the Conversation with Five9 Digital Engagement
In this webinar we will demonstrate how a business can use Five9 Digital Engagement to:
- Communicate with their customers via chat, social media, and SMS
- Elevate interactions from self-service to 1:1 agent engagement
- Provide seamless, exceptional customer experiences
June 16: Demo Webinar: See Five9 Adapt to Your CRM
In this webinar we will demonstrate how Five9 operates within Salesforce, ServiceNow, Microsoft, Oracle and Zendesk. Have a custom CRM? No problem Five9 APIs enable you to integrate with your homegrown systems and still create a seamless experience. Join the webinar to learn about how:
- Agents get a “single pane of glass” to access customer information and history
- Calls are automatically logged after each interaction to ensure complete history
- Your customers get the same personalized experience across voice (inbound/outbound), messaging (chat, SMS, social), and email.