ServiceNow recently launched the Now Platform® San Diego release, of which Five9 became certified. Being a San Diego native and Senior Director of our technology alliances at Five9, I was excited to share this excellent news. Benefits of the new Now Platform San Diego release include the ability to add new levels of productivity, automation, and innovation wherever work happens.
Thomas John is Vice President of Channels for Five9 with a proven 23 year track record in Telephony and IT, especially focused on Enterprise Cloud Contact centre, Web & Mobile Unified Communications, Agent and Customer Experience as well as Journey Analytics to measure their effectiveness. Focused on the EMEA geography, Thomas has developed the Five9 partner ecosystem into a balanced, powerful and successful route to market.