CX Resources: Guide & Tools for Customer Experience

The Power of Partnering to Embrace Market Demand

Cloud

Thomas John reflects on an innovative new Five9 partner option within the EMEA Geography.

Thomas John VP Channels EMEA

Thomas John is Vice President of Channels for Five9 with a proven 23 year track record in Telephony and IT, especially focused on Enterprise Cloud Contact centre, Web & Mobile Unified Communications, Agent and Customer Experience as well as Journey Analytics to measure their effectiveness. Focused on the EMEA geography, Thomas has developed the Five9 partner ecosystem into a balanced, powerful and successful route to market.

Collaborative Intelligence Enhances Customer Experience

Jeff Wartgow, VP, Product Management at Oracle, discusses his recent appearance at CX Summit EMEA.

Five9 Guest

National Intern Day Spotlight Series: Calvin Kamson

Five9

Five9 is celebrating interns like Calvin Kamson in celebration of National Intern Day on July 28th.

Sarah Joven Corporate Communications Intern

Intern for the Five9 Corporate Communications and Brand team, supporting media relations, thought leadership, and corporate blog programs.

CX Summit Spotlight: Five9 Knows Workforce Optimization

Employee Engagement

Five9 WFO, which will be a hot topic at our upcoming CX Summit, allows for easy staffing forecasts and an adaptable platform to avoid the stress of spreadsheets.