CX Resources: Guide & Tools for Customer Experience

First Impressions as a Five9 Marketing Intern

Five9

Get a glimpse of Britney’s unexpected experience from a college student in search of an internship to an integrated marketing intern at her dream company.

Britney Pham Integrated Marketing Intern

Integrated Marketing Intern

How Retailers Can Use Customer Experience to Stay Competitive

With rising customer expectations, it is important to have an up-to-date contact center to ensure customer satisfaction and employee engagement.

Kevork Hill Five9 Content Strategy Intern

Use Your Contact Center to Better Support Students

Optimize your higher-education contact center to improve the student, staff, and community experience.

Kevork Hill Five9 Content Strategy Intern

How Financial Services Orgs Can Improve Customer Experiences

With new and existing challenges facing financial services organizations, it is important to have an up-to-date contact center to ensure customer satisfaction. Find out how Five9 integrations and digital engagement can increase customer satisfaction.

Kevork Hill Five9 Content Strategy Intern

Turning the Healthcare Frown Upside-Down

Thomas John explains how today’s cloud contact centre AI technology can help the Healthservice overcome its challenges.

Thomas John VP Channels EMEA

Thomas John is Vice President of Channels for Five9 with a proven 23 year track record in Telephony and IT, especially focused on Enterprise Cloud Contact centre, Web & Mobile Unified Communications, Agent and Customer Experience as well as Journey Analytics to measure their effectiveness. Focused on the EMEA geography, Thomas has developed the Five9 partner ecosystem into a balanced, powerful and successful route to market.