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What CX Leaders are Saying about Returning to the Office in 2022

We surveyed our customers to see how flexible work is evolving in the CX industry. Here is what you need to know to keep your teams engaged.

Five9 Honors its 2021 Global Partner Award Winners

Discover who the Five9 2021 Partner Award winners are and the benefits of being a Five9 Global Partner.

Five9 Joins AT&T in the CX Revolution

We are thrilled to share that one of Five9’s most strategic partners, AT&T, took home the title of Five9 Global Partner of the Year! Not only is this award a reflection of the amazing year that Five9 and AT&T had together, but it’s also a signal of what’s to come.

The Future of Contact Center Software and the need for speed!

Five9 Vice President Partner Sales - International, Thomas John takes a ‘quick’ look at what unites the CX Top Guns in Europe and a new study from Five9 Partners Connect. Contact Center Software speeds into the Cloud.

Dare to Reimagine: A Conversation on CX with Shep Hyken

How do you create customer amazement and bring people back to your business again and again? A good person to ask would be Shep Hyken, who officially holds the title of Chief Amazement Officer. So, we did. In the first episode of the Dare to Reimagine podcast, Five9 Chief Marketing Officer Genefa Murphy talks with Shep Hyken, practitioner, speaker, and New York Times and Wall Street Journal bestselling author.

How to Interview a Five9 IVA for a Role in Your Digital Workforce

Five9 built an Intelligent Virtual Agent that knows a lot about itself. Richard Dumas explains how we created it – and how you can build an IVA that knows all about your business.

Virtual Events still rule the roost.

Five9 Senior Director of International Marketing, Sabine Winterkamp takes a look back over 2021 through the 'Events' lens and looks forward to some brighter times ahead in 2022 (hopefully)!

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