Five9 Workflow Automation lets you connect your Five9 Intelligent Cloud Contact Centre with other business systems to consistently create exceptional customer experiences by aggregating information, providing comprehensive views of data and performance, and automating sophisticated, cross-platform workflows.Watch a Demo Video
Eliminate time-consuming manual processes and automate system interactions that get in the way of agents focusing on their customers’ needs and being empathetic. Continuously improve the customer experience by deploying automations rapidly and iterating on them quickly.View a Demo
A library of pre-built connections to popular business systems aggregate data in real-time, combine it with Five9 data, and coordinate functionality.
Pre-built visualisation widgets let you create dashboards with ease and share information in a way that’s intuitive and easily understood.
Create intelligent, automated workflows to react in a coordinated manner across Five9 and other business systems in a visual, low-code environment.
Want to learn how workflow automation can help you save money and improve agent productivity and process consistency?
Just provide some basic metrics for an automation opportunity in your contact centre and our savings calculator will do the rest.Calculate Your Savings
Five9 Workflow Automation lets you connect your Five9 Intelligent Cloud Contact Centre with other business systems to drive exceptional customer experiences.Watch the Video
Automate omnichannel outbound communication to help your business create exceptional customer experiences.Download the Data Sheet
Automate follow-up when calls fail through email, SMS, or social to let your contacts know you missed them.Download the Data Sheet
Automation is transforming the way contact centres connect with customers, paving the way for companies to reimagine customer experience.Download the eBook
Connect to customers and solve their problems the first time.Customer Experience
Empower your agents so they can focus on delivering a more human experience.Agent Empowerment