Five9 Professional Services:
On Call for Your Continued Success
Build a Strong Foundation with Five9
The Five9 Professional Services team exists to assist our customers with the growth and adaptation of your contact centre after initial implementation. The Professional Services team is available on an hourly basis for projects like integrating additional business applications, adding contact centre locations or resources, tuning and optimising your contact centre operations and configuring reporting for your specific business metrics and operational needs.
Our Professional Services team is intended to be an extension of your own business, an asset for you to utilise as needed to help you achieve success in an evolving environment. All of our team members are Five9 Certified and bring a wealth of knowledge as well as years of industry experience. Call on us to help you get the most out of your contact centre.
Our Professional Services team is intended to be an extension of your own business — an asset for you to utilise as needed to help you achieve success in an evolving environment.
When we compared the different options, it really came down to the support network provided by Five9. The support team at Five9 was pretty exceptional.
The Five9 Approach
Define a solution based on your business goals and success criteria
Configure the defined solution
Train your staff on the configuration and operation of the solution
Validate that the solution meets the business requirements
Deploy the solution throughout your organisation
Tune the solution to deliver optimal results over time
Call +44 203 318 7902 for More Information