Set Up Your Teams for Success with Training
Through Five9 University users can hone their skills and become subject matter experts in operating the Five9 solution.
Five9 University: A Total Training Programme
Online training is a suite of eLearning training videos covering core applications and integrations. The content is comprised of short modules categorised by role and function allowing you to quickly find topics or view courses from beginning to end. The online training includes Administrator assessment exams to test your Five9 knowledge.
Training webinars cover introductory content for learners who need a quick overview or as a lead-in to more advanced training. Participate with access to a trainer in group sessions where questions are encouraged.
Instructor-Led Training Courses
Take your training and contact centre to the next level by attending instructor-led training classes. The interactive, hands-on approach helps solidify concepts and learn the practical how-to that you need to maximise your Five9 solution.
We will work with you to define a custom curriculum for on-site or remote delivery. Or, setup a standard instructor-led class dedicated to your employees.
Now more than ever, the contact centre is the front door for many businesses.
At Five9, we are on a mission to help transform your contact centre to meet customers’ heightened expectations while engaging and empowering your agents to deliver more human experiences.
Achieve success with our business results approach to sales, implementation, and service.
Adapt the cloud contact centre to the needs of your business - not the other way around.
Reliable & Secure
Count on guaranteed uptime, crystal clear voice, and the most stringent levels of security.
Empower Your Agents
Make it easy for your agents to deliver the superior experience your customers want.