Five9 University: Training Programmes For Your Five9 Cloud Contact And Call Centre

Five9 University Builds a Foundation for Success

The Five9 University training programme covers key capabilities of the Five9 Intelligent Cloud Contact Centre solution.  The programme offers training in delivery modes suitable to your organisation’s learning needs – from basic self-help overviews to advanced, interactive instructor-led classes.

Through Five9 University users can hone their skills and become subject matter experts in operating the Five9 solution.

Five9 University: A Total Training Programme

Online Training

Online training is a suite of eLearning training videos covering core applications and integrations. The content is comprised of short modules categorised by role and function allowing you to quickly find topics or view courses from beginning to end. The online training includes Administrator assessment exams to test your Five9 knowledge.

Training Webinars

Training webinars cover introductory content for learners who need a quick overview or as a lead-in to more advanced training. Participate with access to a trainer in group sessions where questions are encouraged.

Instructor-Led Training Courses

Take your training and contact centre to the next level by attending instructor-led training classes. The interactive, hands-on approach helps solidify concepts and learn the practical how-to that you need to maximise your Five9 solution.

Custom Training

We will work with you to define a custom curriculum for on-site or remote delivery. Or, setup a standard instructor-led class dedicated to your employees.

Five9 University Training Datasheet Screenshot

Datasheet: Five9 University Training

Read an overview of the Five9 University training programme and how you can maximise your team’s productivity by taking full advantage of the features of the Five9 Intelligent Cloud Contact Centre solution.

Download Datasheet

Call 1-800-553-8159 for More Information