Steve Blood
VP of Market Intelligence and Evangelism, Five9
Michael Rose
Special Guest and Webinar Host
95% of consumers stop buying from a brand after one bad service experience— The stakes for CX have never been higher.
That’s why Five9 surveyed 1,000+ global consumers to uncover what today’s customers expect and where brands are missing the mark. While these insights provide a global perspective, understanding the specific expectations of UK consumers is crucial.
Join Steve Blood and Michael Rose on April 30th at 11:00 GMT as they dive into our exclusive UK findings. Discover what UK consumers want from brands, their biggest frustrations and what it takes to stand out in this competitive market
In this webinar, you will learn:
The biggest turnoffs that drive UK customers away
Best practices for delivering outstanding customer service
Practical steps to turn CX into a competitive advantage
