Steve Morrell
Managing Director, ContactBabel Ltd
Anita Stein
Senior Field Marketing Director, UK&I, Five9
Jason Griffin
Principal Solution Consultant, Five9
In today’s fast-moving retail landscape, customer experience (CX) is the key to winning and retaining customers. Consumers expect seamless, personalised and engaging interactions—whether online, in-store or anywhere in between. To stay ahead, retailers must harness AI and automation to deliver smarter, more connected experiences that drive loyalty and growth.
Join us for this exclusive webinar, where industry experts will share how AI-powered solutions can transform your CX strategy. Learn how to create effortless, personalised interactions that not only meet but exceed expectations. You’ll gain actionable insights on:
Using AI to personalise interactions at scale – deliver relevant, real-time experiences that keep customers coming back.
Leveraging data-driven insights – anticipate needs and proactively resolve issues before they arise.
Optimising the customer journey – streamline engagement across all channels to improve satisfaction and retention.
Don’t miss this opportunity to discover how AI-driven CX can redefine retail success.
