Five9 Power Dialer Software:
Drive Results At Your Pace

Get Pricing or Call 1-800-553-8159
Five9 Power Dialer Screenshot

Outbound Calling with a Power Dialer

Five9 outbound allows organizations to make outbound calls to identified lists of contacts in a predictable and efficient manner. Five9 Power Dialer is an automated telephone dialing system that connects prospects with agents more efficiently by allowing agents to focus on live connections instead of manual dialing. A power dialer differs from a progressive or predictive dialer in that it utilizes a configurable calls-to-agent ratio. When an agent becomes available, the system automatically dials the next contact records based on that ratio. With this setting, the contact center is given ultimate control over their automatic dialing rates.

Five9 Power Dialer maximizes the amount of time agents spend talking to real prospects and customers by automating outbound dialing. A power dialer is especially useful when there is a small number of sales agents and a large number of prospects. You can throttle dialing rates up or down by choosing between Predictive, Progressive, and Power dialing modes. In addition, Five9 offers time zone rules along with vertical and list dialing features, so you can customize dialing behavior to your compliance and business needs.

 Bar chart shows 300% increase in talk time per hour with Five9
Power Dialer Icon

Take Full Control

Five9 Power Dialer allows you to configure a calls-to-agent ratio, so you can take advantage of automated dialing benefits while retaining control over dialing rates.

Increase Efficiency Icon

Increase Efficiency

Using Five9 Power Dialer, contact centers waste less time dialing and spend more time talking to live prospects. This leads to more sales and greater revenue gains.

Multiple Dialing Modes Icon

Multiple Dialing Modes

Five9 offers a variety of dialing modes and businesses can select the best one to meet their campaign requirements. The dialer accounts for time zones and list penetration and can be customized to meet compliance and business needs. Five9 supports predictive, progressive, power, preview and a manual dialing mode to help with TCPA.

With Five9, we can do with 10 people what others do with 25. It does everything we ever wanted it to do, and it is very simple to use.
Brian Ernst
CEO, Senior Health Solutions
Five9 Outbound Contact Center Datasheet Thumbnail

Datasheet: Five9 Outbound Contact Center

Learn how you can leverage Five9’s advanced automated dialer technologies to boost your contact center’s productivity.

Get Datasheet
Five9 Outbound Contact Center Datasheet Thumbnail

Get More Info & Pricing

Access all the contact center resources, such as demos, technical reports, data sheets, etc..

All fields are required.

Outbound Power Dialer Features


Automated Dialer Technologies: Predictive Dialer, Power Dialer, Progressive Dialer, Preview Dialer


Campaign & List Management


CTI Screen Pop


CRM Integrations: Salesforce, ServiceNow, Microsoft, Oracle, NetSuite, Zendesk


Web Callback


Agent Scripting


Real-Time DNC List Management


FTP Data Import


Outbound Call Priority


Disposition Timers & Redials


Answering Machine Detection


Automatic Voicemail Laydown


Timezone Rules Dialing


Vertical Dialing Mode


List Penetration Dialing Mode


Local Caller ID


Quality Monitoring


Voice Recording


Standard & Custom Reports


Remote Agents

Make It Happen With Five9

Stop wasting time on manual dialing and managing leads. Five9 Outbound Contact Center automates lead and campaign management, so you can create an automated marketing and sales funnel that achieves your outbound goals.


Outbound dialing connects agents only to live prospects, maximizing calling efficiency.


Use list priorities and ratios, so your agents can focus on their most qualified leads.


Automate agent callbacks using the Disposition Timer and redial feature.


Leverage workflow rules with time-of-day triggers to manage agents and campaigns.

Call 1-800-553-8159 for More Information