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Your Guide to Getting Started with Conversational AI


Is your business ready to implement AI, but not sure where to get started?

Join James Mackie, Sr. Enterprise Solution Consultant, and Jamie Francis, Mid-Market Regional Director in our live CX Spotlight to explore the steps needed to successfully design and implement AI into your contact centre strategy. Learn how to identify the right use cases, overcome common challenges, deliver exceptional customer experiences and improve overall customer satisfaction.  

During this virtual event, you will learn:

  • How practical AI enables you to achieve tangible business outcomes throughout the entire customer journey.
  • How to define and measure success to help your business meet their investment objectives.
  • How to design your customer experiences strategy and the key stages for a successful AI implementation.

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