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PING Tops the Contact Centre Leaderboard with Five9

The Five9 Intelligent CX Platform enables PING       
to drive CX Success and Bring Joy to CX™.

Hear from PING

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Cloud contact centre software is our expertise, but our passion is your customer experience.

Five9 elevates both the customer and agent experiences by enabling your workforce with AI and evolves the contact centre through a powerful CX platform. Our Intelligent Customer Experience Platform enables you to engage customers on their channel of choice, streamline your operations, and use the power of practical AI, automation, and the cloud to increase your business agility and exceed your customers' expectations.

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Improve CX with Practical AI

Always on and ready to lend a hand, 24/7. It’s like having a brand-new international team that speaks hundreds of languages and streamlines your most critical business operations.

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Realise Results with Five9

Five9 is a leading provider of cloud contact centre software. We are driven by a passion to transform call and contact centres into customer engagement centres of excellence.

Read What Our Customers and Analysts Have to Say

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At Five9, everything we do begins and ends with our customers.

We are passionate about enabling our customers to provide exceptional customer experiences, and we are committed to helping them succeed. That's our CX Promise.

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Gartner

Five9 named a Leader in the 2023 Gartner® Magic Quadrant™ for CCaaS

Five9 has been recognized by Gartner as a Leader in the August 2023 Magic Quadrant for Contact Center as a Service.

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Leading Brands Choose Five9

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BISSELL Homecare, Inc. has developed innovative floor care solutions for more than 140 years.

With 2,500 employees worldwide, the company has 150 full-time agents across four outsourced contact centers in four countries using the Five9 platform. BISSELL has:

  • Moved to the cloud to support growth and innovation
  • Increased customer satisfaction score by 9%
  • Reduced staffing expenses by 5% with queue callback and efficient agent routing
  • Achieved results from day one of deployment with out-of-the-box features

Learn more about the BISSELL story

Bringing Joy to CX

Rethink your customer experience capabilities with the cloud. Five9 elevates both the customer and agent experiences by enabling your workforce with AI and evolving the contact centre through an open platform and powerful product suite.

Achieve business success with our results-focused approach to sales, implementation, and service.

Prioritise Your Customers
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Customer-first

Adopt the cloud contact centre to meet your business needs – not the other way around.

Explore Our Portfolio
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Completely-customizable

Analysts consistently recognize Five9 for its solutions and success as a cloud solution provider.

See Our Awards
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Rely on our team to help you achieve continued success in an ever-evolving environment.

See Professional Services
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Bringing Joy to CX

Rethink your customer experience capabilities with the cloud. Five9 elevates both the customer and agent experiences by enabling your workforce with AI and evolving the contact centre through an open platform and powerful product suite.

Customer First

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Customer-first

Achieve business success with our results-focused approach to sales, implementation, and service.

Prioritise Your Customers

Completely Customisable

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Completely-customizable

Adopt the cloud contact centre to meet your business needs – not the other way around.

Explore Our Portfolio

Always Innovative

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Always-innovative_661x373.jpg

Analysts consistently recognize Five9 for its solutions and success as a cloud solution provider.

See Our Awards

At Your Service

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Rely on our team to help you achieve continued success in an ever-evolving environment.

See Professional Services