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Customer Service Blogs - Contact Centre Best Practices

Five9 Blogs

Gain new perspectives on AI, CX, and cloud technology here on our blog. With new contact centre blogs and best practices, Five9 continually offers industry guides and tools for customer experience to provide new insights to your customer service team.

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Five9 Rockstars

Five9 CX Summit Rockstar Celebration Connects CX Community

Unleash your inner rockstar and jam to the incredible talents of our very own Five9 Rockstars at CX Summit 2023.
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Expoential-e-porto-photo

Exponential-e and Five9: Partnering to Bring Joy to CX

Exponential-e and Five announce new partnership.
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Jessica Shea_Women of the Channel Award

Congratulations to Jessica Shea: CRN Women of the Channel 2023

Meet Jess Shea, our rock star and Partner Marketing Manager at Five9. Let’s celebrate her by getting to know a little more about her.
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Number Reputation Management

Should You DIY Your Number Reputation Management?

Are you equipped to handle spam labeling issues on your own or should you seek the help and guidance of a partner?
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CX Summit Event

Partners Experience the Five9 Difference at CX Summit

Five9 partner Mark Jordan from Babble shares why CX Summit is worth the trip from the UK and why he keeps coming back.
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Stacey Cole CRN Woman Leader

Five9 Celebrates CRN Women of the Channel Leaders: Congratulations Stacey Cole!

Learn a little more about our channel partner leaders through Stacey Cole, Senior Director of Global Partner Marketing at Five9.
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Five9 Pride 2023

Unpacking the Rainbow Symbol of Pride: Why it Matters

Every June, the LGBTQ+ community and allies celebrate Pride Month, and, in recent years, we have seen a substantial increase in companies showing their support by incorporating the rainbow flag as part of their logos and/or products. Today, it’s vital to not only show pride in our actions but also through education and awareness.

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