Nutrisystem Moves to the Cloud and Cuts Technology Costs
Weight loss industry leader Nutrisystem moved its contact center to the cloud and almost immediately reduced its technology and telecommunications spending by 15%–20%.
Five9 helped this national brand to fully support a remote work model for contact center agents as well as:
- Broaden engagement by expanding to chat, email, and self-service
- Integrate the contact center with CRM and UC platforms
- Gain the ability to readily scale and build upon its new technology base