It is no secret that customer expectations have reached unprecedented levels. They demand multiple avenues for issue resolution and expect seamless, personalised interactions.

Rated as some of the most beautiful restaurants in London and with over 40 locations across the UK and Ireland, The Ivy Collection prides itself in providing glamorous and unique dining experiences since 1917.

Generative AI holds immense potential to transform industries and improve human lives, but it also brings forth complex ethical considerations and challenges.