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Create a High Performance Contact Center with Five9

Submitted by Kanopi on Mon, 09/19/2022 - 14:09

Create a High Performance Contact Center with Five9

View an In-Depth Demo Video of Five9 Intelligent Cloud Contact Center

Align goals, increase performance transparency, and foster collaboration to instill a culture of high performance and accountability in your contact center. Take performance to the next level and boost agent engagement with gamification.

Analyze every captured customer interaction with Five9 Interaction Analytics

Submitted by Kanopi on Mon, 09/19/2022 - 14:02

Analyze every captured customer interaction with Five9 Interaction Analytics

Use Real-time Data Collected from Customers to Provide Actionable Insights for Your Agents and Business

Five9 Interaction Analytics lets you analyze every captured customer interaction, both voice and digital, to gain valuable insight into customer experience and agent performance.

Workforce Optimization Tailored to Your Unique Needs

Submitted by Kanopi on Mon, 09/19/2022 - 13:46

Workforce Optimization Tailored to Your Unique Needs

View an In-Depth Demo Video of the Five9 Virtual Contact Center

Five9 Workforce Optimization (WFO), part of our Virtual Contact Center solution, is managed by our experts, from installation and configuration, to maintenance and upgrades to the latest features—so you can focus on your business.

Optimize Contact Center Performance

Submitted by Kanopi on Mon, 09/19/2022 - 13:25

Optimize Contact Center Performance

View an In-Depth Demo Video of the Five9 Virtual Contact Center

Use Five9 Reporting and Analytics, part of our Virtual Contact Center solution, to get a complete picture of your contact center performance and gain actionable insights that empower you to achieve strategic goals.

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