Empower Teams to Achieve More with Less
Unlock next-level efficiency with the Five9 Adapter for Zendesk. Empower your teams to do more— with fewer clicks, less application-switching, and smarter AI-powered workflows.
Deliver connected customer experiences while reducing effort for your agents. Boost agent productivity and performance—all within the Zendesk workspace.
Why Choose Five9 for Zendesk
Talk Partner Edition Support
Experience exclusive TPEv2 features like Voice Comments, Agent Status Sync and Standard Call Object—built specifically for Zendesk.
Powerful AI Portfolio
Leverage practical AI solutions such as Five9 AI Agents and AI Agent Assist to deliver tangible business outcomes.
Embedded Workforce Management
Gain full access to essential quality and workforce management functions with Five9 Workforce Engagement Management within Zendesk.
Benefits of the Five9 Adapter for Zendesk
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Unified Workspace
Manage voice, digital and customer data all in a single, streamlined workspace.
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Improves Agent Efficiency
Automate note-taking and post-call tasks with AI-powered transcription and call summarization to boost speed and productivity.
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Seamless Customer Experience
Deliver seamless customer experiences with connected interactions, faster resolutions, and consistent support across all channels.
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Harnesses Real-Time Data
Equip agents with accurate customer information through data-rich screen pop and guidance cards on interactions.
Five9 Announces Enhanced Zendesk Integrations to Transform Agent and Customer Experiences
Resources To Help You Get Started
Five9 Adapter for Zendesk
Leverage a unified contact centre solution to simplify operations and maximize efficiency.
Five9 Zendesk Sell
Eliminate the friction from deal updates for reps and management to access, analyze, and collaborate on relevant deal data.
The Key to Optimizing CX with AI
Discover how integrating CRM with contact centers can unlock the potential of AI to enhance customer experience. This E-book reveals strategies to streamline interactions, hyper-personalize customer journeys, and drive growth for your organisation.
Use real-time data collected from your customers to provide actionable insights for your agents and business.
Agent Empowerment
Empower your agents so they can focus on delivering a more human experience.
Business
Agility
Manage your agents with empathy while delivering impact to the business.
