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Adapter for Zendesk

Unify your contact centre with seamless AI-powered CX.

Empower Teams to Achieve More with Less

Unlock next-level efficiency with the Five9 Adapter for Zendesk. Empower your teams to do more— with fewer clicks, less application-switching, and smarter AI-powered workflows.

Deliver connected customer experiences while reducing effort for your agents. Boost agent productivity and performance—all within the Zendesk workspace.

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five9 adapter for zendesk

Why Choose Five9 for Zendesk

Talk Partner Edition Support

Experience exclusive TPEv2 features like Voice Comments, Agent Status Sync and Standard Call Object—built specifically for Zendesk.

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Powerful AI Portfolio

Leverage practical AI solutions such as Five9 AI Agents and AI Agent Assist to deliver tangible business outcomes.

Explore Five9 Agent Assist

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Embedded Workforce Management

Gain full access to essential quality and workforce management functions with Five9 Workforce Engagement Management within Zendesk.

Explore Five9 WEM Zendesk Connector

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Benefits of the Five9 Adapter for Zendesk

  • Unified Workspace

    Manage voice, digital and customer data all in a single, streamlined workspace.

  • Improves Agent Efficiency

    Automate note-taking and post-call tasks with AI-powered transcription and call summarization to boost speed and productivity.

  • Seamless Customer Experience

    Deliver seamless customer experiences with connected interactions, faster resolutions, and consistent support across all channels.

  • Harnesses Real-Time Data

    Equip agents with accurate customer information through data-rich screen pop and guidance cards on interactions.

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Five9 Announces Enhanced Zendesk Integrations to Transform Agent and Customer Experiences

Resources To Help You Get Started

Data Sheet

Five9 Adapter for Zendesk

Leverage a unified contact centre solution to simplify operations and maximize efficiency.

Data Sheet

Five9 Zendesk Sell

Eliminate the friction from deal updates for reps and management to access, analyze, and collaborate on relevant deal data.

E-book

The Key to Optimizing CX with AI

Discover how integrating CRM with contact centers can unlock the potential of AI to enhance customer experience. This E-book reveals strategies to streamline interactions, hyper-personalize customer journeys, and drive growth for your organisation.

We’ll help you find the right strategy and products for your evolving business.

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Use real-time data collected from your customers to provide actionable insights for your agents and business.

Explore all our solutions

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Customer Experience

Connect to customers and solve their problems the first time.

Customer Experience

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Agent Empowerment

Empower your agents so they can focus on delivering a more human experience.

Agent Empowerment

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Business 
Agility

Manage your agents with empathy while delivering impact to the business.

Business Agility