Five9 is a leading provider of cloud contact center software for the digital enterprise, bringing the power of cloud innovation to customers and facilitating more than three billion customer interactions annually.
January 23, 2017
Our partners say that partnering with Five9 helps them to create a more engaged solution for end consumers.
Five9 is a leading provider of cloud contact center software for the digital enterprise, bringing the power of cloud innovation to customers and facilitating more than three billion customer interactions annually.
TernioF9, an all-in-one mobile app developed in collaboration with Five9, helps easily mobilize your global workforce for instant access to your contact center.
The global COVID-19 pandemic has resulted in social and economic turbulence that have come to define 2020. The effects of these events have fractured an essential bond between humans resulting in lack of trust. This gap is even larger between humans and organizations.
As more companies move their contact centers to the cloud, they find that the technology greatly simplifies setting up at-home agents; all that's required to start taking calls is a computer, a headset, and an Internet connection. This is leading to an explosion in work-at-home agents.