Sales, Marketing, & Telemarketing for Call Centers: Qualify More Prospects, Close More Sales
Lower Your Costs & Improve Performance with Five9
Five9 has the technology and experience to lower your costs and exceed your performance goals. We have solutions for any contact center application across all types of industries, including:
- Inside sales organizations
- Sales professionals nurturing relationships
- Lead development teams developing prospects
- Inbound sales and direct response teams
- Telemarketing call center solutions and organizations
Five9 also offers pre-built integrations for leading CRM systems, campaign management, automated dialing tools, and reporting capabilities that can help you drive your results to new heights.
Telemarketing: Increase Call Center Productivity
The Five9 Outbound Contact Center delivers higher productivity while helping you maintain compliance with regulations such as the Telephone Consumer Protection Act (TCPA). The Five9 Predictive Dialer lowers your cost per lead and improves agent efficiency, with up to three times more contacts per hour.
Sales: Deliver Higher Close Rates
Whether you are an inbound center, an outbound sales operation, or a blended combination of inbound and outbound sales, with Five9 you’ll experience higher contacts and sales per hour and faster ramp-up times for new agents.
Marketing: Lower Your Cost per Lead
For marketing operations that need to nurture suspects and convert leads into sales opportunities, Five9 delivers the ability to reach more leads per hour with the information your reps need to convert leads faster.
Five9 offers much more automation and efficiency, which keeps our costs low and helps us translate those benefits to our clients.
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The Five9 Advantage
Our customers consistently tell us that the speed and ease of our deployments make us stand out from the competition. Your contact center can be up and running in days, not months, and you can easily scale as needed.
Unlike complex on-premise contact centers, Five9 was created with the business user in mind. It’s easy enough to use that even non-techies can make changes, and intuitive enough that little-to-no training is required for your agents and supervisors.
Our subscription model allows you to pay only for the agents you need, when you need them, and on a monthly basis. You no longer have to overbuy to accommodate for predictive maximum capacity or seasonal peaks.
The Five9 architecture is designed with firewalls, intrusion prevention, and a vulnerability management system to protect your data. The Five9 Cloud Security Office safeguards our infrastructure, applications, and operations against breaches and unforeseen events.
Five9 successfully processes over 3 billion customer interactions a year for over 2,100 customers. To mitigate service disruption and maximize up-time, we offer redundant global data centers geographically dispersed with failover capability.
Based on our extensive analysis, we found Five9 to be the best value.
Now more than ever, the contact center is the front door for many businesses.
At Five9, we are on a mission to help transform your contact center to meet customers’ heightened expectations while engaging and empowering your agents to deliver more human experiences.