CCW 2023 - Collaborative Intelligence: The Future of CX

AI’s greatest power is in complementing and augmenting human capabilities. When people and machines work together as one, your business can unleash its contact centre workforce potential.

Nick Delis, SVP of International Sales at Five9, took the stage at CCW 2023 in Berlin to present "Collaborative Intelligence: The Future of CX". Watch this recording to learn more about how combining the power of Artificial Intelligence and human agents is the future of customer service.