AI powered customer service has empowered CX professionals worldwide to navigate the rapid changes in consumer behavior. However, before your enterprise rushes to adopt Contact Center AI, it’s important not to lose sight of how AI is enhancing the human side of customer service and allowing agents to build long-term trust with customers.
Join our executive webinar with Jonathan Rosenberg, CTO of Five9, and Ram Rajagopalan, Senior Director of Product Management, to learn how practical AI is rapidly improving contact center efficiencies and enabling customer service agents to treat every customer with care.
In this webinar, you will learn how practical AI:
Reduces agent effort, boosts performance and improves average handle time (AHT)
Lowers contact center costs, while greatly improving customer satisfaction
Enables customer service agents to provide a more human experience