Virtual Contact Centers - Business Continuity in Difficult Times
Virtual contact centers are thriving in today’s shelter-in-place and social distancing environment.
However, the driving forces behind their adoption success have nothing to do with our current crisis. Fortunately, these technologies and systems have been able to evolve and mature for years because of other important drivers, but now we find that these same strengths are perfectly suited for today’s communications needs while protecting agents who can work from home.
Join DestinationCRM on this important and topical roundtable webcast and learn how virtual contact center technologies can help your organization with business continuity and customer communications in this unprecedented time of self-isolation and crisis.